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The customer feedback experts

Buzzer is a customer feedback platform which empowers restaurant managers and owners to find out what their customers are thinking privately and in real time in exchange for small, immediate rewards.

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A good NPS® increases sales, referrals, and profits. Track your score on your bespoke dashboard.
Use our data analysis to review staff performance. Ensure you get the best out of your staff.
See at-a-glance points for improvement using our KPI traffic light system.
Keep track of how much feedback you are getting each day.
Drill down to the detailed answers for the information you really want to know.

How we do it

Server puts down a card or presents a tablet

The card prompts the customer to get the app or use the chatbot, or they can start right away on the tablet

Customer gives feedback via tablet, app or chatbot

Get over 30 times your usual feedback with the tablet, and more than 5 times with the app

Management reviews feedback and KPIs on web dashboard

Your bespoke dashboard is available on a computer, tablet, or your phone

Private, tailored, verified, high-volume

With Buzzer, you’ll stay one step ahead of the competition
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Private feedback

Keep unfair reviews off online review sites, and privately view your data. The feedback we collect belongs to you, not the public

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Targeted feedback

Target specific questions to work out the exact areas you need to improve your business and drive sales

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High-volume feedback

The average restaurant gets feedback from less than 1% of their customers. By inviting customers to give feedback and offering an immediate reward, you can increase volume drastically